This positive customer interaction boosts customer loyalty and leads to repeat business and higher sales. When employees are engaged, they provide better service. It enhances the customer experience. An Employee Engagement Survey Hong Kong indicates that companies with engaged employees have 10% higher customer ratings than those with disengaged employees.
Founded in 2021, we are a team of HR Experts with diversified background and passionate to connect people with their employers better by implementing modern HR technologies & practical HR solutions.